flight matrix


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flight matrix

There should be no surprise as to what an Airline is looking for from flight attendant applicants in their interviews. All airlines want Flight Attendants that will embrace and propel the corporate image of their airline.

Certainly flight attendants are individuals, but many identifiable traits of a typical flight attendant can be identified. All applicants will be positively cheerful and sport a happy disposition. They will also understand impeccable grooming and professional personal presentation. However for the most part, the successful flight attendant will possess the values and required communication standards of the interviewing Airline, and this can be markedly different between the airlines.

They maybe focused on first class VIP, relaxed business or holiday passengers, however in order to achieve its identifiable corporate image and brand, the airline interview process for flight attendants must identify and adhere to a matrix of values and guidelines upon which they can achieve consistency of a standard amongst their selected flight attendants.

The flight attendant interview selection process must adhere to this matrix template to enable consistent professionalism and fairness in the process and yet allow for the unique differences of every individual in a non-discriminative way.

When attending any airline flight attendant interview, impeccable grooming and professional personal presentation must be first and foremost. And while many of us can talk amongst our friends, not all of us are good communicators with strangers.

Your knowledge of the airline and enthusiasm for the flight attendant position will also be front and center to some of the questions that you will be expected to answer.Understand that you will be observed at all times, even before and after your interviews. While this can possibly be nerve racking for some, it will be the questions that you are given during your interview that will probably most challenge you.

And while rote learning of particular specific questions for your flight attendant interview on the whole can be useful, it is not nearly as effective as knowing why and how the interviewer wants a question answered.

When you know the reason for a question being asked and the format required to effectively answer it, any question can be answered with confidence and completeness.

Back ground knowledge of your chosen airline and complete flight attendant interview preparation will certainly dispel any jitters and add to your over all presentation and delivery.

Your knowledge of the airline and that of the flight attendant job role will provide a great reference base upon which to be able to naturally answer any questions. By then drawing on your own experiences when giving an answer you’ll be able to provide consistency and accuracy in your answers without fabrication.

So first and foremost be positively cheerful and sport a happy disposition. Understand what impeccable grooming means from an Airline interviewer’s perspective and be professional in your personal presentation. Learn to be a great communicator with all people. Demonstrate your interest and knowledge of the airline and the flight attendant position and relate your personal experiences to the questions asked of you at every opportunity.

And always remember that you will be observed at all times!

While the career path of an airline Flight Attendant is just way too good to miss out on, by knowing the objectives of an Airline during your flight attendant interviews it can’t help but provide a greater degree of confidence in what is required.

This can only reflect positively for you in the eyes of your airline Flight Attendant interviewer.


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